We pride ourselves on the exemplary support we provide to you and your customers. We're always happy to field any queries you or your customers may have and unlike many other ticket agents we go out of our way to provide a great ticket buying experience.
You can monitor sales and manage your ticket stock in real time, 24 hours a day via your Client Admin area. If you want those sales summaries in your inbox as well we can set up reports that reach you automatically as and when you need them.
Your payment will reach you on the Friday in the week following your event taking place. Payments are made automatically so there's no need to invoice us - we'll even send you a comprehensive payment summary email each week when a payment is due.
Our system makes light work of complex ticketing requirements. If your event or festival needs one ticket to be dependent on the purchase of another - no kids without an adult, camping tickets only with weekend tickets etc - then WeGotTickets is the outlet for you.
Don't want your customers to pay a booking fee? No problem. Our system makes it easy for you to subsidise some or all of the booking fee so your customers pay less.
If you're running a big series of similar events then we can upload those for you in one simple procedure. This is a precious time saver for weekly club nights, theatre productions and other events with repeat performances.
Speed up entry to your event with our EASy app for desktop and laptop. As well as performing instant searches on first name, surname or booking reference, EASy also enables you to redeem, part redeem or un-redeem tickets, leave notes against orders and more.
This facility helps you run promotions by offering discounted tickets to select groups, accessible only with your chosen promo code.
Need some more information from your ticket buyers? We can add a customer questionnaire to your events which enables you to gather valuable information during the ticket buying process.
If you support a charity or are running a fundraising event, we can give your customers the option to add a donation to your chosen charity at the point of purchase. This has proven to be an invaluable revenue stream for many of our clients in the charity sector.
Your home on WeGotTickets. We'll give you a dedicated URL featuring your branding and all your events currently on sale. Your user friendly URL will be perfect for both print and online.
Want to contact your customers? You can easily download your opt-in customer data via your Client Admin area, which will include all customers for your events that are happy to hear from you.
Something unique to WeGotTickets is our mailing list invite system. We email all your customers the day after your event to encourage them to sign-up to your mailing list so they can get all the latest info directly from you
Sell tickets directly from your Facebook Page using our Ticket Shop app. It's really easy to set up and automatically adds your events as you put them on sale with us. This app has helped thousands of our clients make the most of their Facebook promotions.
We've built up a dedicated following on Facebook, Twitter and Instagram and are happy to share some events with those communities. We can even run special features or competitions, giving your event a huge boost in exposure and ticket sales.
Our Marketing department will work with you to find ways to target your event at interested customers through our regional mailshots and focused emails. With exceptional engagement rates, these mailshots can give your sales a big lift.
We've partnered with many of the UK's top listing sites and apps, including
Songkick, Ents24, Bandsintown, Safe Concerts and the best regional and genre
specific sites. Add an event with us and you're also listing it with our
affiliates, helping you reach a much wider audience.
Interested in becoming an affiliate? More info
Our maximum 10% booking fee helped drive down the industry average from a whopping 25-30% when we entered the market just after the millennium. We're honest about what our fees are for and where they go, and have established great goodwill in the industry and among the ticket buying public for our practices in this area. We even advised Which? in the formative stages of their 2014 Play Fair On Ticket Fees campaign.
We pride ourselves on working in an ethical manner and have campaigned against immoral secondary ticketing practices and inflated prices, also developing a tout-proof reallocation system for our customers. We've advised an All Party Parliamentary Group on Ticketing, spoke at industry events, and given interviews to leading publications to help facilitate change and continue to work to make sure your events aren't abused by this sector.
We've been the Official Ticketing Partner of Oxfam's Oxjam Festival since 2008. As well as providing ticketing services for thousands of their events and a fully branded ticketing site for the whole festival, we've also helped recruit and train thousands of fundraising event organisers and contributed over £25,000 in booking fee and customer donations.
In addition to our work with Oxfam we've set up links with some of our other favourite charities and are delighted to have worked on special campaigns for our friends at War Child, the Disasters Emergency Committee, Macmillan Cancer Support, Youth Music and many others, raising tens of thousands of pounds for the great work they do.
Our ticket system is environmentally friendly and is the ideal partner for the carbon conscious event organiser. A study published in March 2013 shows that a paper ticket sent in the post emits over 1000 times more carbon than our system when the email is not printed - meaning we could ticket Glastonbury and emit less carbon than a paper ticketed event at your local 200 capacity venue!
We'll never charge you a penny. No set-up costs, no monthly fees, no credit card charges - nothing.
Customers pay a booking fee that's just 10% of the ticket price; less for tickets over £25.99. There are no other handling, service or postage charges - nothing.
You receive the full face value ticket price.